Director, Learning & Development
Felicia Martin is best known for her dynamic delivery on a variety of training topics. With over 15 years in the Learning and Development space, she has delivered hundreds of courses covering everything from Systems to Service. She has progressively worked her way up and is bringing expertise from a variety of industries including: Food and Beverage, Aviation, and Banking. As the current Director of Learning and Development for the Miami Heat her purpose is to “develop each member of the organization in accordance with business strategy and outlook.” Her personal belief is: If anyone is still in the same professional space in which I met them, I have not done my job.
In addition to being a dynamic facilitator, Felicia has found a way to leverage her Writing degree and Instructional Design certification to author relevant courses, specifically geared to meet the company’s needs.