Retention & Customer Service Workshop

Sunday, February 9, 9:00 am – 12:00 pm

Service and retention professionals will share best practices, brainstorm new ideas, and hear from vendors that are helping teams succeed. Topics will include staffing, season ticket holder benefits, rookie account strategy, tracking at-risk accounts, renewal timelines, and winning back past customers.

*This workshop is open to all NSF attendees

Workshop Leaders:

Ron Contorno

President

Full House Solutions

Bill Nielsen

Vice President, Partner Solutions

4FRONT

For More Information on Retention and Customer Service Contact: Cody Van Vliet at cody@sports-forum.com

National Sports Forum @natlsportsforum ·

23 Jun

NEW EMPLOYEE ALERT🚨 We are excited to have Melody Forstie as our new Marketing Coordinator at the NSF! #marketing #sportsbiz

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National Sports Forum @natlsportsforum ·

21 Jun

Third year in a row an NSF team member has been selected, congratulations to Mitch Heimbach for making the @FOS #Rising25 Class of 2022! #Congrats
http://frontofficesports.com/rising-25/?p=winners

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National Sports Forum @natlsportsforum ·

16 Jun

John Roberson and John Downie from @adventresults, an official Sponsor, down at our Summertime in #SanDiego event in action. NSF 2023 here we come!

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National Sports Forum @natlsportsforum ·

10 Jun

Summertime fun in San Diego with the NSF Steering Committee and our official sponsor @adventresults ! We are excited for the NSF 2023 year! #summertime

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National Sports Forum @natlsportsforum ·

9 May

LAST CHANCE TO REGISTER (FREE WEBINAR): don't forget to register for our free webinar with @VisitingMedia & @LAFC tomorrow, May 10th @ 2pm ET / 11am PT. Register using the link below to view live or to receive a copy of the recording.

Register here: https://bit.ly/3KqghbM

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